Workflow discovery
Task mining and process mapping to find the steps worth automating and the ones worth deleting.
All services
Build & Engineering
AI Agents & Process Automation
Automation that closes the loop, not just drafts the email.
- 40–70%
- Handling time reduction
- 3–5
- Systems orchestrated per flow
- 100%
- Actions logged and reversible
The problem we solve
Agents earn their keep when they complete work inside your systems of record. We design tool-using agents with explicit scopes, deterministic fallbacks and human approval gates at the points where a mistake would cost real money.
What the work includes
Tool-using agents
Scoped tool access, structured outputs, retries and deterministic fallbacks instead of open-ended autonomy.
Document intelligence
Extraction, classification and validation across contracts, claims, invoices and correspondence.
Human-in-the-loop design
Approval thresholds, escalation paths and reviewer interfaces that make oversight fast rather than ceremonial.
Systems integration
SAP, Salesforce, ServiceNow, Workday, Dynamics and bespoke APIs with idempotent, auditable writes.
How the engagement runs
A sequence you can plan a quarter around.
- 01
Map
Process baseline, volume and cost per step, automation candidates ranked by risk and value.
- 02
Pilot
One end-to-end flow in production with a shadow period before autonomy is granted.
- 03
Scale
Reusable agent patterns, shared tool registry and rollout across adjacent processes.
Common questions
Before you commit.
- What stops an agent doing something destructive?
- Scoped tools, allow-lists, spend and volume limits, approval gates on irreversible actions, and a full audit trail.
- Do you replace our RPA estate?
- Often we wrap it. Deterministic RPA stays where it works; agents handle the judgement steps around it.
Related practices
AI App Development
Production-grade AI-native web, mobile and embedded applications with offline sync, enterprise SSO and real observability.
ViewGenerative AI & RAG Engineering
Retrieval architecture, fine-tuning, evaluation harnesses and inference cost tuning built for production traffic, not demos.
ViewComputer Vision & Multimodal
Inspection, safety monitoring, document vision and multimodal assistants deployed at the edge or in the cloud.
ViewTalk through ai agents & process automation.
A 45-minute briefing with the people who would run the work — scope, timeline and a straight answer on whether it is the right next step.